My objective is always to untangle complex systems by understanding how people actually workâthen redesign flows to remove friction instead of just adding patches. (I can add a patch when that's all we can do now, too.)
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Experience Transformation - Medical Staffing & Management
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Clinical Contractor Onboarding - Case Study & v1 Results
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The Biggest Card Sort Ever (Literally)
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Clinical Reporting; Population Health Flows
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Billing, But Make it Modern
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(Update) Marketplace Nursing Shifts
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Search Architecture
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EHR|eRX Safety Rating Study
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GovTech Management Experience Strategy
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Marketplace Nursing Shifts
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Field Inspections App Redo
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Lab Orders - Compendium Search and DB Management
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Evolution of Scalable Marketplace
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City Connections Study; Inter-jurisdictional Communication Practices
